one page that changes comfort
Time
February 2023 - July, 2023
6 Months
Role
UI/UX Designer
Team
UI/UX designer
Mobile Developer
Field
User flow efficiency
Beginning.. - Brief
Examine work’s brief, analyze user persona
Understanding what user do
user workflow for experience flow reference
Even though we have a big picture of the architecture of the application to be designed, we still need to know what the technicians do to for making proper user flow and wireframes.
What we do
We've created a notification feature to make it easier for technicians to manage agents (clients): the agent list. The agent list contains a single notification page listing the agents who have entered the system.
Complete wireframes
Challenge
The challenge for us was how to provide a flow for the sections marked in red. Initially, we planned to provide a sequential progression in the sketch below. However, this progression was too monotonous and prone to human error when read.
Solve the problem, visualize the idea
Applying solution, make it more engaging to do
Instead of putting the user through a sequential process, we provide 1 additional page that acts as a "home screen" for 3 subtasks that the user needs to do.
Users need to click on each subtask. After submitting the form, they will be redirected back to this page. After that, the status will change to completed.
To make it easier for users to track their progress, we give action statuses for each task feature. Completed tasks are marked green and incomplete tasks are marked red.
Complete Design
Sovi
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